Average Reviews:
(More customer reviews)I bought this brand new...and it is already broken. I never even got a chance to use it! I took it out once to see how it looked..nice but very heavy!!! I mean VERY heavy! Then this week I took it out again to get ready for a craft show..and thought my husband and I could set it up to do a trial run..and pow..all these arms in the tresses were bending and then broke..one after the other. 4 total. I checked on replacement parts and it is $19 for each...and I need 4! One steel piece almost hit me in the eye as it totally snapped. I was careful setting it up! Now what am I going to do? It is made of steel. Heavy duty...I mean heavy...not sure about the duty...maybe heavy doody is more like it!
It is horrible..and i took pictures of what happened. I would like a replacement frame immediately...as I don't know what to do with the nice canvas roof/walls/etc.... I hope the company will come through...but there is no way I can even send back the broken one...it is just too heavy...no joke!
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